1) Is the service fee per hour?

R: Our fee is a monthly plan or a one-time flat service fee.

2) What is required for Support service?

R: Have the computer connected to the Internet.

3) Are the diagnostics and services remotely?

R: Yes.

4) How much does a remote diagnosis cost?

R: $ 49.99 if no service is ordered or free with a Service.

5) My system will be required diagnostics?

R: Yes, unless advised by tech no need it.

6) Can my PC be repaired physically?

R: All of our services are via remote.